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Privacy Policy

Last Updated: September 28, 2026

Waco Elite Drywall ("we," "us," or "our") provides drywall installation, repair, and finishing services to homeowners, builders, and businesses across Waco and the surrounding McLennan County communities. This Privacy Policy explains what information we collect through this website, why we collect it, and what we do with it.

We have written it in plain language rather than legal jargon. If anything here is unclear, call us at 254-320-5764 and we will explain it.

Information We Collect

Personal Information

We only collect personal information that you choose to give us. The quote form on this website asks for four things:

  • Your name
  • Your email address
  • Your phone number
  • An optional message, where you can describe the drywall work you need

The first three are required so that we can reply to you; the message is optional. If you call us instead of using the form, we may write down the same kinds of details, along with the property address and any photos or details about the job you share with us, so that we can prepare an estimate.

Non-Personal Information

Like most websites, ours is delivered by a hosting provider that automatically records basic technical information each time a page loads — such as your IP address, browser and device type, the pages you viewed, and the date and time. This is standard server logging. We do not use it to identify you, and we do not combine it with the details you send us through the form.

How We Use Your Information

We use what you give us to:

  • Respond to your request and prepare an estimate for the work
  • Schedule, confirm, and carry out the drywall work you have asked for
  • Contact you about a job in progress, including property access, what we find behind a wall, or changes to the schedule
  • Keep records of the work we have performed and the estimates we have given
  • Understand which parts of our website people find useful, so we can improve it
  • Meet our legal, professional, and tax obligations

We do not sell your personal information, and we do not rent or trade it to anyone else for their own marketing.

How We Share Your Information

We do not sell your personal information. We share it only in the limited situations described below.

Trusted Service Providers

We rely on a small number of outside services to run this website and handle the requests it receives:

  • A website hosting provider, which delivers these pages and keeps the standard server logs described above.
  • A lead-management provider, which receives what you submit through the quote form and stores it so that we can respond to you and keep track of the request.
  • Google, which supplies the web fonts this site uses and the embedded map in our footer. Because both load directly from Google's servers, Google receives your IP address and standard browser information whenever a page loads — whether or not you use the map or fill in the form.

These providers may use your information only to perform their service for us, and not for their own purposes.

Permits and Inspections

Larger structural or new-construction drywall work within Waco city limits can require a permit through the City of Waco's Inspection Services division. Permit and inspection paperwork can include the property owner's name and the property's location, and permit records may be public. We include only the information the filing requires.

Legal Requirements

We may disclose information where the law requires it — for example in response to a subpoena or court order — or where we believe in good faith that doing so is necessary to protect our legal rights, to protect someone's safety, or to investigate suspected fraud.

Business Transfers

If this business is ever sold, merged, or transfers its assets, customer information may be transferred as part of that transaction. If that happens, the information stays subject to a privacy policy at least as protective as this one.

SMS Messaging and Mobile Information

The quote form asks for your phone number so that we can respond to your request. When you give us your number, you are asking us to get in touch about that request — which may mean a phone call, or a text message about your estimate, your appointment, or a job already underway.

To be clear about what we do not do:

  • We do not run a promotional or marketing text message program, and we do not add your number to a recurring text list.
  • We do not sell, rent, or share your phone number with third parties for their own marketing.

You can ask us to stop contacting you by text at any time — reply STOP to any message we send, or simply tell us when we speak. Message and data rates may apply depending on your mobile plan. Message frequency varies, because we only text you about your specific request. If you would rather we only ever call, tell us at 254-320-5764 and we will note it on your record.

Cookies and Tracking Technologies

This website does not set cookies of its own, and we do not run analytics or advertising tracking on it.

The embedded Google map in our footer and the Google-hosted fonts used for our typography are loaded from Google's servers, and Google may set its own cookies or use similar technologies as part of delivering them. That is covered by Google's privacy policy rather than ours.

Most browsers let you block or delete cookies in their settings. This website will still work normally if you do.

Third-Party Links

Our website may link to sites we do not operate, and it embeds a map provided by Google. We offer these for convenience only. We do not control those sites, we are not responsible for their content or accuracy, and this Privacy Policy does not apply to them. We encourage you to read the privacy policy of any website you visit.

Your Privacy Rights

You can ask us to:

  • Tell you what personal information we hold about you
  • Correct it if it is wrong or out of date
  • Delete it
  • Stop contacting you

Call us at 254-320-5764 and tell us what you would like us to do. We may need to confirm who you are before acting on the request, and we may need to keep certain records where the law requires it — for example estimates, invoices, and warranty records relating to work we have already performed.

Depending on where you live, state privacy laws may give you additional rights. We will honor those rights wherever they apply.

Children's Privacy

This website is intended for adults arranging drywall work. We do not knowingly collect personal information from children under 13. If you believe a child has given us their information, call us at 254-320-5764 and we will delete it.

Updates to This Policy

We may update this policy as our business or this website changes. When we do, we will revise the "Last Updated" date shown at the top of this page. Continuing to use the website after an update means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy, or about how we handle your information, please get in touch:

Waco Elite Drywall

254-320-5764

657 Ruby Ave., Waco, TX 76710

Call 254-320-5764